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Lifestyle Management for Families, Professionals & Visitors

Trusted Childcare, Concierge & Lifestyle Support Since 2009

Top Knotch Family Care helps busy families, professionals, seniors, and visitors simplify the demands of everyday life through trusted care and personalized lifestyle support.

From babysitting and nanny services to family concierge, executive lifestyle management, New Orleans visitor services, and senior lifestyle support, we provide dependable, professional assistance tailored to the needs of each client.

Since 2009, our commitment has remained the same: to provide trusted support that gives our clients more time, greater peace of mind, and confidence that the details are being handled.

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Meet Our Founder

Top Knotch Family Care was founded by Michelle Zellner, MPA, an experienced leader whose passion for serving families has guided the company since its inception.

Michelle earned a Bachelor of Arts in Psychology from Southern University at New Orleans and a Master of Public Administration from Troy University.

Her professional career began as a Special Education Teacher, where she developed a strong foundation in child development, education, and family support. Over the next 25 years, Michelle held numerous leadership and management positions across education, mental health, developmental disabilities, human services, and healthcare, serving as a Healthcare Administrator.

This diverse experience has shaped the philosophy behind Top Knotch Family Care providing professional, compassionate, and dependable support that helps families and professionals thrive. Michelle believes that exceptional service is built on trust, communication, integrity, and a genuine commitment to improving the lives of others.

More Than Childcare

 

Top Knotch Family Care began with a commitment to providing families with dependable, high-quality childcare. As the needs of our clients evolved, so did we.

Today, Top Knotch provides a broader range of care, concierge, and lifestyle management services designed to support people through different stages and demands of life - from parents who need trusted childcare to professionals managing demanding schedules, visitors navigating New Orleans, and families seeking additional support for aging loved ones.

We don't simply complete tasks. We help make life more manageable.

Testimonials

"During our recent visit to New Orleans, we had the pleasure of experiencing the exceptional babysitting service provided by Top Knotch Family Care. As out-of-towners, finding trustworthy childcare can be nerve-wracking, but from the moment we connected with Top Knotch Family Care, our worries melted away." J. Brooks - Nashville, TN

"As a busy parent, juggling work and family responsibilities was overwhelming. Top Knotch Family Care personal assistant services have been a lifesaver. They help with everything from booking appointments, home management, grocery shopping to coordinating my children's schedules. I highly recommend them!" Julie W., Executive

"As a working parent, finding trustworthy childcare is crucial. Top Knotch Family Care has been a lifesaver for our family. Knowing we can rely on them has made balancing work and family life much smoother." Mr. Louis Richardson

©2026 by Top Knotch Family Care. 

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